Natural Gas Awareness Program

Important Numbers
 Service Number
Emergencies (gas leaks / odors, cut lines, etc.)
911 or 983-5400
Gas / Utility Department
983-5434
New Service Request
983-5410
Turn gas off / on
983-5410
Light pilots
983-5410
Address Changes
983-5410 
Name Changes
983-5410
Gas Availability
983-5410
Call Before You Dig - Sunshine State One Call (This is State Law)
811

Program Objectives
  • To educate our customers how to recognize the odor of natural gas and how to respond if they detect possible gas odors. Early recognition of a gas odor and proper response can save lives.
  • To raise the awareness of the affected public and key stakeholders of the presence of buried natural gas pipelines in the communities we serve. A more informed public will also understand what steps that they can take to prevent third party damage and respond properly if they cause damage to our pipelines.
  • To help excavators understand the steps that they can take to prevent third party damage and respond properly if they cause damage to our pipelines.
  • To educate the public on the symptoms of carbon monoxide poisoning and the appropriate treatment should CO poisoning be suspected.
  • To educate the public about the protection of gas meters from damage by falling objects or other hazards.
Color Chart Used When Locating Services
Color
 Service
Red Electric
Yellow Gas
Orange Communication / CATV
Blue Water
Green Sewer
Purple
Temporary Survey Markings
White Proposed Excavation
Meter Sets
Check your gas meter often to be sure there is no damage from falling limbs or any other debris. Always keep your meter clear from plants, shrubs, and other obstacles.
  • It makes the meter easier to read
  • It allows easier access for maintenance or an emergency