What to Do If You Suspect a Gas Leak

Natural gas is a colorless, odorless gas that is lighter than air. It will rise if there is a leak. A product called mercaptan is added to our gas to give it an odor similar to "rotten eggs". This is a safety measure to assist in detecting a gas leak.

Signs of a Gas Leak
  • A gaseous or hydrocarbon odor
  • Blowing or hissing sound
  • Dust blowing from a hole in the ground
  • Continuous bubbling in wet or flooded areas
  • A spot of dead or discolored vegetation in an otherwise green area
If You Smell Gas
  • If possible, eliminate any source of ignition
  • Do not smoke. Do not use lighters or matches
  • Do not turn off/on any switches or appliances
  • Do not use a phone or cell phone
  • Leave the area and go to a safe location
  • Call 911 or 850-983-5400
Emergency Information
  • Name
  • Address or location
  • Telephone number
  • Type of building or site
  • Location of odor (inside by appliance or outside of building)
Personnel are on call 24 hours a day, 7 days a week. Please dial 911 for an emergency or 850-983-5400 for after hours non-emergencies.

For life threatening emergencies call 911.